## Rocket Mortgage: Is It a Scam?
Rocket Mortgage is a popular online mortgage lender that has been in business since 1985. The company has a good reputation and has been accredited by the Better Business Bureau (BBB) since 2000. However, there have been some complaints about Rocket Mortgage, and it is important to be aware of these before you decide to use the company.
### Complaints About Rocket Mortgage
The most common complaints about Rocket Mortgage include:
* **High interest rates:** Rocket Mortgage’s interest rates are often higher than those offered by other lenders.
* **Fees:** Rocket Mortgage charges a variety of fees, including an origination fee, an underwriting fee, and a closing fee. These fees can add up to thousands of dollars.
* **Customer service:** Some customers have complained about Rocket Mortgage’s customer service, saying that it is difficult to get help when you need it.
* **Bait and switch:** Some customers have complained that Rocket Mortgage promised them a certain interest rate or loan amount, but then changed the terms at the last minute.
### How to Avoid Scams When Using Rocket Mortgage
If you are considering using Rocket Mortgage, there are a few things you can do to avoid scams:
* **Compare interest rates:** Before you apply for a loan, compare interest rates from multiple lenders. This will help you ensure that you are getting the best possible deal.
* **Read the fine print:** Before you sign any documents, be sure to read the fine print carefully. This will help you understand all of the fees and terms of your loan.
* **Be wary of bait and switch:** If a lender promises you a certain interest rate or loan amount, be sure to get it in writing. This will help you avoid being scammed later on.
* **Contact the BBB:** If you have any concerns about Rocket Mortgage, you can contact the BBB. The BBB can provide you with information about the company’s history and complaints.
### Conclusion
Rocket Mortgage is a legitimate mortgage lender, but it is important to be aware of the potential risks before you use the company. By following the tips above, you can help avoid scams and get the best possible deal on your mortgage.
## Additional Information
Here are some additional things to keep in mind about Rocket Mortgage:
* Rocket Mortgage is a subsidiary of Quicken Loans.
* Rocket Mortgage is headquartered in Detroit, Michigan.
* Rocket Mortgage employs over 20,000 people.
* Rocket Mortgage has originated over $2 trillion in loans.
### Contact Information
If you have any questions or concerns about Rocket Mortgage, you can contact the company at the following address:
Rocket Mortgage
30555 Northwestern Highway
Farmington Hills, MI 48334
1-800-762-5387
### BBB Rating
Rocket Mortgage has an A+ rating with the BBB. This rating is based on the company’s history of resolving customer complaints.
### Complaints
The BBB has received 757 complaints about Rocket Mortgage in the past three years. Of these complaints, 577 have been closed and 180 are still pending. The most common complaints are about Rocket Mortgage’s customer service, loan processing, and fees.
## Conclusion
Rocket Mortgage is a legitimate mortgage lender, but it is important to be aware of the potential risks before you use the company. By following the tips above, you can help avoid scams and get the best possible deal on your mortgage.